Payment Portal Update: ClickPay Is Now LOFT Payments by ClickPay

A New Look, Same Convenient Way to Pay!

You may have noticed a new look when logging into your Association's online payment portal. We want to reassure our homeowners that this change is expected and legitimate!

Effective September 21, 2026, ClickPay transitioned to LOFT Payments by ClickPay, introducing updated branding and a refreshed website experience as part of RealPage's broader LOFT platform.

The good news? Your payment experience remains the same!

What Has Changed?

  • The ClickPay name has evolved to LOFT Payments by ClickPay.

  • The website has a refreshed appearance, including new pink LOFT branding.

  • The underlying payment services remain unchanged.

What Stays the Same?

  • Your existing username and password

  • Your available payment methods, including ACH, Apple Pay, and credit cards

  • Your payment processing capabilities

  • Your account functionality

Where Do I Log In?

Continue accessing your Association payment account through the same FirstService Residential link:

https://login.clickpay.com/firstservice/

No new account or password is required because of this branding change.

A Reminder About 2027 Assessments

As previously communicated, Anatolia's monthly Association assessment will increase to $120 effective January 1, 2027. Homeowners with fixed recurring payments should review their payment settings to ensure the appropriate assessment amount is paid beginning in January.

We understand that changes to payment websites can raise questions, especially when financial information is involved. We hope this update provides reassurance and helps you recognize the new LOFT branding with confidence.

If you have questions, our Clubhouse team is happy to help!

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